Why is my printer not connecting to HP Smart?

hp smart app help and support

Use the given steps for the printer with control panel support:

  • Get near the printer control panel and pick the wireless setup wizard by pressing the wireless icon>settings.
  • You will get the list of network names, pick your required one.
  • If the desired network is not listed, use the option- Enter New Network name.
  • Use the special characters and enter the network name and passcode.
  • Enter the WEP & WPA to the desired field and connect successfully using the touch screen.

Track the givens steps for the printer without control panel support:

  • Initially, try to locate the WPS button on the wireless router and carryout the next step using the driver software.
  • Now, press and hold the Wireless icon using the control panel settings. Now, printer will signal through the flash light and stays in WPS Mode.
  • Now, instantly press & hold the WPS button on the wireless router till you see the connection recognition.
  • Alternatively, use the step during the driver software installation process.
  • Use the control panel to press & hold the wireless and cancel button till the wireless light flashes on the printer screen.
  • Now, follow the installer prompts and connect wireless to add printer using HP Smart App.
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