Why do I need to sign in or create an account to use HP Smart?

Signing in or creating an account to make use of HP Smart is not a difficult process. In fact, the user will get several benefits by signing in to an HP Smart account.

Creating a HP Smart account enables the user to print, as well as scan from the software – HP Smart App. Along with this, it also provides the access to features that are premium such as Mobile Fax.

Additionally, the HP Smart also provides several other benefits. It includes remotely managing, giving access, and printing with a supportable HP printer from anywhere.

hp smart app

What are the requirements to set up a printer using the HP Smart app?

Here is the review connection, as well as software version requirements for using 123 HP Smart App:

  • Firstly, you need an HP printer, which is compatible with 123 HP Smart.
  • A stable computer with secure and active internet.
  • Your HP printer needs to be in connection with the device using a USB cable or Wi-Fi network.

The versions required in computer or mobile device:

  • Android 7.0 and later
  • Windows 10 version 1803 and later
  • Windows 11 version 21H2 and later
  • Windows 10 version 1709 or earlier (In this version, you have to download HP Easy Start and install it on the Windows device)
  • macOS 10.13 and later
  • macOS 10.12 or earlier (In this version, download HP Easy Start and install it on the Mac device or else set up your HP printer using Apple AirPrint)
  • Apple iOS 14 and later

Why can't I connect my wireless printer or print over the network?

It can be due to several issues. Some of them are:

    • Printer in sleep mode or Off: Move on to the printer control panel and press the printer power button. Now, the printer will turn ON.
    • Bad Network Connection: Place the computer and HP printer close to the wireless device. After that, check whether the quality of the signal is better. Then, try to browse a website to check whether the internet connection is active and fast. If the internet is slow, then restart the wireless router by removing the power cable and connecting it after 15 minutes.
    • Reconnect the HP Printer to the Wireless Network: Access the printer control panel and select the setup menu. Then, choose the network settings section and go for the wireless setup wizard. When the wizard prompts, choose your Wi-Fi name. Then, continue with the on-screen steps and enter the Wi-Fi passcode. After that, follow the wizard steps and complete the process.
Scroll to Top

DMCA.com Protection Status